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Maintenance & Troubleshooting

10 articles

Having trouble with your device? Let's get you back up & Reving

Articles

My RevAir isn't working...help! How do I use my Warranty?

We are so sorry to hear you are running into a challenge!   Here are some helpful troubleshooting links to get started. Is it time to clean your Filter? Wand not producing Heat? Why is the light on my handle flashing? No Power? We're here to help

How do I empty and clean the filter?

Cleaning your Filter is essential to not only achieve your best results but to maintain the integrity of your RevAir device over time. Filter maintenance is recommended every 3-5 uses. Removing hair and dust from the Filter basket is not enough

What hair products can, or can’t I use with RevAir?

RevAir works best on freshly washed, damp hair. The Reverse-Air technology does all the work so you can use LESS leave-in products* and expect great results.  The best products to apply before you Rev should have "slip" and are meant to hydrate

What voltage does the current RevAir work on?

The current RevAir model available will work in a 120V/60hz 15amp outlet.  It will not operate with the use of a converter, adaptor, or transformer and only available for shipping to the USA & Canada at this time.  Connecting the 120V US/Canada

How do I care for my RevAir?

With minimal, regular maintenance, your RevAir should continue for years working as if brand new. Empty & Scrub your filter at least once every 5 Revs. To do so, simply unlock the filter panel at the hose base by rotating the panel latch

Why isn't my RevAir powering on?

No power to your device can be fixed by checking both your ALCI & Circuit Breaker.  If you are not getting any power to your RevAir (handle is not illuminated blue) check the following: ALCI safety feature: Plug your device into the wall outlet Turn

Why is the light on the handle of my Base flashing?

RevAir has 2 different illuminated light sequences within the Handle to help diagnose the issue Light  Sequence Guide Fast flashing sequence = 1 sec in between each flash.  This is an indicator the device is not getting proper airflow which can be

My Wand is not producing Heat?

If you are experiencing no heat coming from your Wand there are a few items to check. Power the Base of the device to On (-) turn tension speed on the Base to 3 and the heat on the Wand to Off (O) Place a couple fingers in the mouth of the Wand, then

How do I connect my Wand to my Hose?

Often described as "NO Heat" your Wand & Hose may not be connected properly.  Check to ensure your Wand & Hose are locked in place.

How do I store my RevAir device?

RevAir’s Wand, Hose, and electric Cord can be neatly wrapped and secured to the Base so it can be stored away in a dry safe place when not in use. Click HERE for a quick instructional video showing how to wrap your Hose around the Base unit and