RevAir Device Return Policy UK: 30 Day GuaranteeUpdated 3 hours ago

30-Day Own It Love It Guarantee
We want you to feel really good about choosing RevAir.
If you’re not in love with your device, you can request a return for a hassle-free refund.
Returns must be initiated within 30 days of delivery.
Should you choose to return your product purchased in the UK, please follow the process below:
- For orders placed on myrevair.com, submit your return request by contacting RevAir Support team directly at [email protected]
- You must start returns within 30 days of delivery. Orders outside this window are not eligible for return.
- Once you contact Support to initiate your return, you will receive a prepaid return label and return instructions via email within 1-2 business days.
Once your return is approved, you'll receive an email with:
Prepaid return shipping label
RMA number
Important: Please write the RMA number clearly on the outside of your package near the shipping label.
Before You Ship
Package your RevAir device back using the original packaging to ensure safe delivery
Ensure your unit is clean, fully functional, and includes all components.
RevAir reserves the right to evaluate all returns for damage
Using anything other than the original packaging may result in damage during transit and a deduction from your refund
Refund Timing
Refunds are processed within 5 business days of arrival at our warehouse.
Refunds will be issued to the original payment method, and a confirmation email will be sent when the refund is processed.
Questions on returns? Click here to reach out to our support team!
No returns are accepted after 30 days.
The UK RevAir may be used in European Union countries with a standard 230V/50Hz electrical supply when connected using an appropriate plug adapter.
Use only a properly rated plug adapter suitable for the RevAir's electrical requirements, NOT a converter. A plug adapter changes the physical plug connection only and does not convert voltage.
Please note that while you can choose to travel with your device, our warranty and return policies offer coverage and shipping within the UK only.
*For Shop Pay Monthly Installment purchases, paid interest is the cost of borrowing, and is not refundable.