Our Own It, Love It Guarantee means you can buy with total peace of mind.  If within 30 days of receipt, you don’t LOVE your RevAir product enough to want to OWN it, you can return it for a hassle-free refund*.  *Original shipping charges are

<img src="https://attachments.gorgias.help/uploads.gorgias.io/gpGJBxpqqk6YXZA5/new_oili_61ed1a64-fb15-4895-b698-b0f95266d400-94841f64-5169-4ba0-ab40-1dbc46eca90f.jpeg" style="width: 345px;" class="fr-fic fr-dib"><h1 dir="ltr" id="isPasted" style="text-align: center;">30-Day Own It Love It Guarantee&#xA0;</h1>We want you to feel really good about choosing RevAir.If you&#x2019;re not in love with your device, you can request a return for a hassle-free refund. Returns must be initiated within 30 days of delivery.Starting 10/28/25: Holiday Orders have an extended return guarantee through January 31, 2026. All holiday order returns must be initiated by 1/31 to be eligible. Should you choose to return your product, please follow the process below: &#xA0;<ul><li style="font-size: 16px;">Submit your return request through our&#xA0;<a href="https://myrevair.com/pages/returns-portal" style="text-decoration:none;">Return Portal here</a>.<ul><li style="font-size: 16px;">Returns must be started within 30 days of delivery. Orders outside this window are not eligible for return.</li></ul></li><li dir="ltr" style="text-align: left; font-size: 16px;">Once your request is submitted, our team will review it and respond via email within 1 business day - either with an approval and next steps, or a quick follow-up if we need more info.</li></ul><h3 dir="ltr" id="after-approval">After Approval</h3>If your return is approved, you&apos;ll receive an email with:<ul><li dir="ltr" style="text-decoration:none;">Prepaid FedEx shipping label </li><li dir="ltr" style="text-decoration:none;">RMA number</li><li dir="ltr" style="text-decoration:none;">Packing slip (include this inside your box)</li></ul>Important: Please write the RMA number clearly on the outside of your package near the shipping label.<h3 dir="ltr" id="before-you-ship">Before You Ship</h3><ul><li dir="ltr" style="text-decoration:none;">Package your RevAir device back using the original packaging to ensure safe delivery </li><li dir="ltr" style="text-decoration:none;">Ensure your unit is clean, fully functional, and includes all components.<ul><li dir="ltr" style="text-decoration:none;">RevAir reserves the right to evaluate all returns for damage</li></ul></li><li dir="ltr" style="text-decoration:none;">Using anything other than the original packaging&#xA0;may result in damage during transit and a deduction from your refund </li></ul><h3 dir="ltr" id="refund-timing">Refund Timing</h3><ul><li dir="ltr" style="text-decoration:none;">Refunds are processed within 10-14 business days of arrival at our warehouse. </li><li dir="ltr" style="text-decoration:none;">Refunds will be issued to the original payment method, and a confirmation email will be sent when the refund is processed. </li><li dir="ltr" style="text-decoration:none;">A $20 return handling fee will be deducted from all refunds<ul><li dir="ltr" style="text-decoration:none;">Original shipping charges are non-refundable (including $75 Alaska, Hawaii &amp; $80 Canadian shipping charges + taxes and duties**)</li></ul></li></ul>Questions on returns? Click&#xA0;<a href="https://support.myrevair.com/en-US/contact" style="text-decoration:none;">here</a>&#xA0;to reach out to our support team! No returns are accepted after 30 days. Removing the device from the US or Canada voids all return and support policies.&#xA0;*For Shop Pay Monthly Installment purchases, paid interest is the cost of borrowing, and is not refundable.** Canadian taxes and duties will be refunded by the Canadian Casual Refund Centre.&#xA0;In the event you elect to exercise our Own It, Love It guarantee, you will need to request a reimbursement or adjustment of duties (if applicable) and taxes for non-commercial goods.&#xA0;Complete&#xA0;<a href="https://www.cbsa-asfc.gc.ca/publications/forms-formulaires/b2g-eng.html">Form B2G CBSA, Informal Adjustment Request Form</a>, and mail it along with the required supporting documentation to the appropriate Casual Refund Centre, as specified on the form. Additional information can be found at&#xA0;<a href="http://www.cbsa-asfc.gc.ca" rel="noopener noreferrer" target="_blank">http://www.cbsa-asfc.gc.ca</a>

RevAir Device Return Policy: 30 Day Guarantee

Never Be Without ● One Year Warranty  Warranties aren’t much use if you have to wait weeks for a replacement. That’s why RevAir is backed by our Never Be Without Warranty for the first year of ownership. That means, in the unlikely

<h2 style="text-align: center;" id="never-be-without--one-year-warranty">Never Be Without &#x25CF; One Year Warranty&#xA0;</h2>Warranties aren&#x2019;t much use if you have to wait weeks for a replacement...RevAir is backed by our Never Be Without Warranty for the first year of ownership. That means, in the unlikely event that your RevAir stops working through no fault of your own, we will send you a brand new RevAir even before you ship your broken one back.&#xA0;WHAT YOUR &apos;NEVER BE WITHOUT&apos; WARRANTY COVERS&#xA0;The Never Be Without Limited RevAir warranty of your device warrants that your product is free from all defects in workmanship and material, under normal use, for 12 months from the date of purchase. *only valid for USA &amp; Canada &#xA0;Only brand-new device purchases are eligible for this warranty. Original order information or receipt must be provided for any warranty requests.&#xA0;How it works:&#xA0;<ul><li>If our advisors can&#x2019;t get your device up and running via over-the-phone troubleshooting, the replacement will be set in motion.&#xA0;</li><li>If our advisors identify the fault as being limited to a specific part, a replacement of the faulty item will be sent to you.&#xA0;</li><li>If the team determines the fault is not limited to a specific part, you will be sent a complete replacement device. Along with it, you will receive a pre-paid shipping label. You&#x2019;ll then be able to pack your faulty device in the shipping box you&#x2019;ve just received, attach the label, and return it free of charge within 30 days.&#xA0;<ul><li>Note: If we do not receive the faulty device within 30 days you will be invoiced for the full charge of the replacement unit plus shipping and handling.&#xA0;</li></ul></li><li>If you purchased your RevAir device via Amazon or Best Buy, please have your receipt proof of purchase and the RevAir Serial Number (found on the bottom of the device) when contacting RevAir Support.&#xA0;<ul><li>Purchases made via a 3rd party or unauthorized seller are not covered under the manufacturer&apos;s warranty.&#xA0;</li><li>Refurbished devices are not covered under the manufacturer&apos;s warranty.</li></ul></li></ul>WHAT IS NOT COVERED BY YOUR NEVER BE WITHOUT WARRANTY&#xA0;<ul><li>Normal wear and tear, such as power supply cord or plug breakage.&#xA0;</li><li>Loss/theft</li><li>Taking the device apart internally voids all warranty (only to be done by RevAir authorized engineers)</li><li>Damage or malfunctions caused by negligence, misuse, abuse, or use not in accordance with the Operating Manual, including:&#xA0;<ul><li>Dropping&#xA0;</li><li>Using an incorrect voltage supply<ul><li>removing the device from the US and Canada is prohibited and voids warranty</li></ul></li><li>Lack of proper maintenance&#xA0;</li><li>Damage caused by improper connection or attachment of Wand and/or Hose&#xA0;</li></ul></li><li>Motor or physical damage caused by excess substances (oils, hair care products, water)&#xA0;</li><li>Tampering, including attempted repair or repair by an unauthorized party&#xA0;</li><li>Unauthorized purchase by a 3rd party seller&#xA0;</li><li>Refurbished RevAir devices are not eligible for the 1-year warranty.</li></ul>RevAir will, at its discretion, repair or replace defective parts as covered by this warranty. As a policy, RevAir will not refund the consumer&#x2019;s purchase price outside of the 30-day money-back guarantee.Prior authorization is necessary on all warranty requests. RevAir cannot accept any warranty products without a return authorization. Return acceptance is at the sole discretion of RevAir.&#xA0;RevAir has the right to replace your device with a refurbished item of equal or greater value. Replacement parts may be refurbished.&#xA0; **For French Canadian Warranty Card information click <a href="https://cdn.shopify.com/s/files/1/2439/0067/files/RA80013_French_CANADIAN_Warranty_Card.pdf?15121885980043419249" rel="noopener noreferrer" target="_blank">HERE</a>RevAir is currently only available to the United States &amp; Canada, and will not operate with a converter, adapter, or transformer. The device will break. Any usage outside of these areas will VOID all return and warranty policies.

What is RevAir 'Never Be Without' Warranty?

We accept returns on RevAir hair care and accessory products within 30 days of delivery. To start a return, please visit our Return Portal. All returns must be submitted through the portal and approved before shipping any items back. Once approved, y

<h1 dir="ltr" id="isPasted" style="text-align: center;">Hair Care &amp; Accessory Returns</h1>We accept returns on RevAir hair care and accessory products within&#xA0;30 days of delivery.To start a return, please visit our<a href="https://myrevair.com/pages/returns-portal">&#xA0;</a><a href="https://myrevair.com/pages/returns-portal">Return Portal</a><a href="https://myrevair.com/pages/returns-portal">.</a>&#xA0;All returns must be submitted through the portal and approved before shipping any items back.Once approved, you will receive:<ul><li dir="ltr" style="text-decoration:none;">A&#xA0;prepaid FedEx return label </li><li dir="ltr" style="text-decoration:none;">A&#xA0;Return Merchandise Authorization (RMA) number </li><li dir="ltr" style="text-decoration:none;">A&#xA0;packing slip&#xA0;to include in your package </li></ul>Please write the RMA number clearly on the outside of the return package and use the original or secure packaging to prevent damage in transit.<ul><li dir="ltr" style="text-decoration:none;">Returns must be initiated within&#xA0;30 days of delivery<ul><li style="font-weight: bold;">Returns submitted after 30 days will not be accepted</li></ul></li><li dir="ltr" style="text-decoration:none;">A&#xA0;$20 return handling fee&#xA0;will be deducted from your refund </li><li dir="ltr" style="text-decoration:none;">Allow 10-14&#xA0;business days&#xA0;for processing once your return is received<ul><li dir="ltr" style=" text-decoration: none;" id="isPasted">Refunds are issued to the&#xA0;original payment method</li><li dir="ltr" style="text-decoration:none;" id="isPasted">Original shipping fees to Alaska, Hawaii and Canada are non-refundable.</li><li dir="ltr" style="text-decoration:none;">Canadian taxes and duty refunds can be requested through the Canadian Casual Refund Centre**</li></ul></li></ul>** Canadian taxes and duties will be refunded by the Canadian Casual Refund Centre. In the event you elect to exercise our Own It, Love It guarantee, you will need to request a reimbursement or adjustment of duties (if applicable) and taxes for non-commercial goods. Complete&#xA0;<a href="https://www.cbsa-asfc.gc.ca/publications/forms-formulaires/b2g-eng.html" style="text-decoration:none;">Form B2G CBSA, Informal Adjustment Request Form</a>, and mail it along with the required supporting documentation to the appropriate Casual Refund Centre, as specified on the form. Additional information can be found at&#xA0;<a href="http://www.cbsa-asfc.gc.ca/" style="text-decoration:none;">http://www.cbsa-asfc.gc.ca</a><sub id="isPasted" style="box-sizing: inherit; font-size: 12px; line-height: 0; position: relative; vertical-align: baseline; bottom: -0.25em; color: rgb(22, 22, 22); font-family: Inter, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">** Canadian taxes will be refunded by the Canadian Casual Refund Centre.&#xA0;<sub style="box-sizing: inherit; font-size: 12px; line-height: 0; position: relative; vertical-align: baseline; bottom: -0.25em; color: rgb(22, 22, 22); font-family: Inter, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">In the event you elect to exercise our Own It, Love It guarantee, you will need to request a reimbursement or adjustment of duties (if applicable) and taxes for non-commercial goods.&#xA0;<sub style="box-sizing: inherit; font-size: 12px; line-height: 0; position: relative; vertical-align: baseline; bottom: -0.25em; color: rgb(22, 22, 22); font-family: Inter, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Complete Form B2G CBSA, Informal Adjustment Request Form, and mail it along with the required supporting documentation to the appropriate Casual Refund Centre, as specified on the form. Additional information can be found at&#xA0;<a href="http://www.cbsa-asfc.gc.ca/" rel="noopener noreferrer" style="box-sizing: inherit; background-color: rgb(255, 255, 255); color: rgb(0, 98, 114); text-decoration: underline; cursor: pointer; transition: color 200ms linear 0s; font-family: Inter, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;" target="_blank">http://www.cbsa-asfc.gc.ca</a>

RevAir Haircare & Accessory Return Policy: 30 Day Guarantee

This is in addition to 1 year Never Be Without limited manufacturer warranty included with each new RevAir purchase and is currently available to our US customers only. Refurbished devices are not eligible to purchase an extended protection plan. Bel

RevAir & XCover Protection Plan - FAQ

Interested in sharing RevAir with your audience? Please send us your media inquiry using the following form: Media Inquiry All media inquiries are handled by our Media/PR Manager.  Please allow 2-3 business day for a reply.  Thank you for the

<h3 id="interested-in-sharing-revair-with-your-audience">Interested in sharing RevAir with your audience?</h3>Please send us your media inquiry using the following form - <a href="https://myrevair.com/pages/media-inquiry" rel="noopener noreferrer" target="_blank">Media Inquiry</a>&#xA0;All media inquiries are handled by our Media/PR Manager. Please allow 2-3 business days for a reply. Thank you for the outreach!

Media/Press Inquiry

Do you have an engaged and influential social platform and wish to share RevAir with your audience? Do your followers look to you for advice, what is hot, what works and what does not? Then we would love to hear from you and how you would like to

Do you have an engaged and influential social platform and wish to share RevAir with your audience? Do your followers look to you for advice, what is hot, what works and what does not? Then we would love to hear from you and how you would like to partner with RevAir!&#xA0;Please send us your inquiry using the following form -&#xA0;<a href="https://myrevair.com/pages/influencer-inquiry" rel="noopener noreferrer" target="_blank">Influencer Collaboration Inquiry</a>&#xA0;Our Influencer Marketing Manager will be in touch within 24-48 business hours. Be sure to check your spam folder for our email response.

Influencer Collaboration Inquiry

Our current model is approved for household use therefore we do not offer any professional discounts at this time. While we do not offer professional discounts we do have a RevAir Salon Partner Program! Since our launch, it has been wildly popular

RevAir is designed for household use, and therefore, we do not offer any professional discounts. &#xA0;While we do not provide professional discounts, we have a Salon Professional Partner Program! &#xA0;Due to the overwhelming response to RevAir, our program is currently filled. &#xA0;However, in less than 2 minutes, you can get on the waitlist. &#xA0;Here is the link to the website - be sure to hit the APPLY NOW button to make your way to the waitlist &#x1F449; <a href="https://myrevair.com/pages/salon-partner-program">Salon Partner Program Waitlist</a>We periodically accept new applications via email from our waitlist Only. &#xA0;We encourage you to enroll!

Salon Professional Inquiry

If you have difficulty using or accessing any element of this website, please feel free to call us at  (440) 462-6100 or email us at  support@myrevair.com and we will work with you to provide the information, item, or transaction you seek through a c

<h2 style="text-align: center;" id="revair-is-for-everyone">RevAir is for everyone.</h2><a href="https://allyant.com"><img src="https://attachments.gorgias.help/uploads.gorgias.io/gpGJBxpqqk6YXZA5/Reviewed_by_Allyant_for_Accessibility_Badge_sized-f2876479-5b34-410c-a40a-40f99970bbdd.png" style="width: 200px; display: block; margin-left: auto; margin-right: auto;" alt="Reviewed by Allyant for Accessibility" class="fr-fic fr-dib"></a><h3 id="accessibility-assistance">Accessibility Assistance&#xA0;</h3>If you have difficulty using or accessing any element of this website, please feel free to call us at <a href="tel:440-462-6100"></a> <a href="tel:440-462-6100">(440) 462-6100</a> or email us at <a href="mailto:support@myrevair.com"></a> <a href="mailto:support@myrevair.com">support@myrevair.com</a> and we will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you consistent with applicable law (for example, through telephone support).<h3 id="inclusivity-goal">Inclusivity Goal</h3>RevAir strives to create a positive customer experience for all our customers, and we aim to promote accessibility and inclusion. Our goal is to permit our customers to gather information and transact business through our website successfully and easily. Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or captions for videos, our goal is to make your use of RevAir&#x2019;s website a successful and enjoyable experience.<h3 id="actions">Actions</h3>We are taking a variety of steps and devoting resources developmentally to further enhance the accessibility of our website, and the RevAir team views accessibility as an ongoing effort that we will always strive to improve at.<h3 id="feedback">Feedback</h3>Please don&apos;t hesitate to <a href="https://support.myrevair.com/contact">contact us</a> if you have any feedback or suggestions as to how we could improve the accessibility of this website.

RevAir's Accessibility Promise

https://myrevair.com/products/refurbished-revair. A Refurbished RevAir is a gently used device with 5 hours or less of run time. These devices may have been utilized for display, demonstrations, or returned. While there might be small cosmetic scratc

<h1 id="isPasted" style="text-align: center;">FAQ: Refurbished RevAir - Your Questions Answered</h1><img src="https://attachments.gorgias.help/owwj/hc/1kr/refurbished%20new%20revair%20-%20device%20only%20-%20medium-dfc036c4-eece-4be2-b11c-54b72759097c.jpg" style="width: 322px;" class="fr-fic fr-dib" alt="Refurbished RevAir Dryer"> <h3 id="what-is-a-refurbished-revair">What is a Refurbished RevAir?&#xA0;</h3><a href="https://myrevair.com/products/refurbished-revair" id="isPasted">https://myrevair.com/products/refurbished-revair</a>A Refurbished RevAir is a gently used device with 5 hours or less of run time. These devices may have been utilized for display, demonstrations, or returned. While there might be small cosmetic scratches or dings, rest assured that these imperfections do not impact the integrity or operation of the device. Each Refurbished RevAir undergoes a thorough cleaning and inspection process to meet the same standards as a brand-new unit. Benefit from the same groundbreaking features with the added advantage of cost savings.<h3 id="what-warranty-comes-with-a-refurbished-revair">What warranty comes with a Refurbished RevAir?</h3>Refurbished RevAir devices come with a 90-day limited warranty. Unlike new units, they do not carry the standard 1-year warranty. It&apos;s important to note that this limited warranty ensures that your Refurbished RevAir is free from defects and will operate within specified parameters. No matter the circumstance or age of your device, reach out to our Support Team if there is ever an issue with your RevAir, and we will go over the options available to find the best solution for you.&#xA0;XCover Extended Warranty plans can not be purchased for a Refurbished RevAir.<h3 id="do-i-need-to-register-my-refurbished-revair-for-the-limited-warranty">Do I need to register my Refurbished RevAir for the limited warranty?</h3>&#xA0;No, there is no need for registration. If you encounter any issues with your Refurbished RevAir within the 90-day limited warranty period, just contact our <a href="mailto:support@myrevair.com">Support Team</a> - be prepared to provide them with your order details and the device Serial Number. Our dedicated team will guide you through troubleshooting steps, and if necessary, initiate the warranty process to address any challenges you may be facing.<h3 id="can-i-return-a-refurbished-revair">Can I return a Refurbished RevAir?</h3>No, sales of Refurbished RevAir units are final, and they are not eligible for return. Due to the nature of refurbished products and the discounted pricing, we do not offer the 30-day return guarantee that is applicable to new units. We recommend carefully considering your purchase and ensuring that a Refurbished RevAir is the right fit for your needs before completing your order.<h3 id="how-do-i-know-if-a-refurbished-revair-is-suitable-for-me">How do I know if a Refurbished RevAir is suitable for me?</h3>If you&apos;ve experienced the benefits of using or borrowing RevAir and are looking to add a device to your collection, a Refurbished RevAir could be a great option. Whether you want a second unit for a different room or to share with your family, the Refurbished RevAir provides an affordable way to enjoy the innovative features of our products. Keep in mind that the refurbished inventory is limited, so act quickly if you find this option suitable for your needs.<h3 id="what-should-i-expect-in-terms-of-cosmetic-condition">What should I expect in terms of cosmetic condition?</h3>While Refurbished RevAir devices may have minor cosmetic imperfections such as scratches or dings, these blemishes are purely aesthetic and won&apos;t impact the performance of the device. Our commitment to quality ensures that each refurbished unit meets the high standards of a new device.If you have been eying the RevAir device but are looking for a more cost-effective option, a Refurbished RevAir can be a fantastic addition to your beauty routine. Just be mindful that sales are final, and returns are not accepted. Act promptly to secure your Refurbished RevAir, as inventory is limited. If you have any specific questions or concerns, feel free to reach out to our <a href="mailto:support@myrevair.com">customer support team</a> for assistance.

Certified Factory Refurbished RevAir FAQ's

We strongly advise against using our RevAir products with any form of voltage converter, adapter, or transformer outside of the US and Canada. Our products are tailored to operate within specific electrical specifications, and using them with voltage

We strongly advise against using our RevAir products with any form of voltage converter, adapter, or transformer outside of the US and Canada. Our products are tailored to operate within specific electrical specifications, and using them with voltage conversion devices outside of the regions they are approved for can result in voiding the warranty and support policies and may also lead to the device breaking.We recommend following the correct usage guidelines to ensure the longevity and effectiveness of your RevAir product and to maintain the warranty and support services. Please keep an eye on our social media channels for any updates regarding product compatibility and expansion to other electrical specifications.

Can I use a voltage converter with my RevAir device in countries with different electrical specifications?

Reward points are a way of giving back to our customers for their purchases. For every purchase, you earn points that you can later redeem for discounts off your next order. It's our way of saying thank you for your loyalty and support. Keep an eye o

Reward points are a way of giving back to our customers for their purchases. For every purchase, you earn points that you can later redeem for discounts off your next order. It&apos;s our way of saying thank you for your loyalty and support. Keep an eye on your points and enjoy the savings on future purchases!Check out your Rewards account here: <a href="//myrevair.com/pages/rewards">myrevair.com/pages/rewards</a>&#xA0;Note: Rewards points expire 1 year after inactivity on our website, which is defined by ordering, redeeming points, or completing a referral. The maximum amount of points that can be applied per order is 1200.

What are Rewards Points and how do they work?

Have questions? Our team of Advisors is ready to help - shoot us an email!

Quick text support available too! (440) 462-6100

Shoot us a text for quick & easy support, or give us a call - old school works for us!

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