Hair Care & Accessory Returns

We accept returns on RevAir hair care and accessory products within 30 days of delivery.

To start a return, please visit our Return Portal. All returns must be submitted through the portal and approved before shipping any items back.

Once approved, you will receive:

• A prepaid FedEx return label
  

• A Return Merchandise Authorization (RMA) number
  

• A packing slip to include in your package
  

Please write the RMA number clearly on the outside of the return package and use the original or secure packaging to prevent damage in transit.

• Returns must be initiated within 30 days of delivery

  • Returns submitted after 30 days will not be accepted

• A $20 return handling fee will be deducted from your refund
  

• Allow 5–7 business days for processing once your return is received

  • Refunds are issued to the original payment method

  • Original shipping fees to Alaska, Hawaii and Canada are non-refundable.

  • Canadian taxes and duty refunds can be requested through the Canadian Casual Refund Centre**

** Canadian taxes and duties will be refunded by the Canadian Casual Refund Centre. In the event you elect to exercise our Own It, Love It guarantee, you will need to request a reimbursement or adjustment of duties (if applicable) and taxes for non-commercial goods. Complete Form B2G CBSA, Informal Adjustment Request Form, and mail it along with the required supporting documentation to the appropriate Casual Refund Centre, as specified on the form. Additional information can be found at http://www.cbsa-asfc.gc.ca

_{** Canadian taxes will be refunded by the Canadian Casual Refund Centre. In the event you elect to exercise our Own It, Love It guarantee, you will need to request a reimbursement or adjustment of duties (if applicable) and taxes for non-commercial goods. Complete Form B2G CBSA, Informal Adjustment Request Form, and mail it along with the required supporting documentation to the appropriate Casual Refund Centre, as specified on the form. Additional information can be found at http://www.cbsa-asfc.gc.ca}